Política de envío

All merchandise is carefully inspected by our Quality Control Department, and each package is checked before shipment.

Orders are processed within 1–3 business days after the order has been received and payment has been confirmed. Processing times may vary during holidays, promotions, or periods of high order volume.

Customers are responsible for providing a complete and accurate shipping address. Oro Company is not responsible for delays, losses, or other issues caused by incorrect or incomplete shipping information or by circumstances beyond our control.

If you receive merchandise that is damaged, defective, incorrect, or has any other irregularity, you must contact your Oro Company representative within 24 hours of receiving the merchandise.